📜 Terms of Service – SMS Messaging Program
Program Name: Sparq Lighting Cleveland Alerts
Program Description:
By opting into SMS messages from Sparq Lighting Cleveland LLC, you agree to receive service updates, appointment reminders, special promotions, and quotes related to permanent holiday and landscape lighting. Message frequency may vary depending on your interaction with our services.
Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the number you received messages from. After sending "STOP," we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages from us unless you opt in again.
Rejoining Instructions:
To start receiving messages again, simply submit your information on our website or Facebook lead form as you did initially. You will then be re-subscribed to receive SMS communication from us.
Help Instructions:
If you experience any issues with our messaging program, reply with the keyword “HELP” for assistance, or contact us directly at support@mysparqlights.com.
Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates Disclaimer:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy (replace with actual live link once published).
Industry Compliance Statement:
Our SMS communications comply with the CTIA, TCPA, and industry best practices.
Legal Compliance Note:
By opting into our SMS program, you certify that you are authorized to enroll the designated mobile number and that you accept responsibility for any charges incurred.
🔐 Privacy Policy for SMS and Contact Information
Effective Date: [Insert Date]
Sparq Lighting Cleveland LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information, specifically related to our SMS program.
Information We Collect
We collect personal contact details such as name, phone number, and email address when you submit forms via our website or Facebook lead forms to request quotes or services.
Use of Information
We use your information solely for the purpose of:
Contacting you via SMS, email, or phone call to provide quotes or respond to inquiries
Sending updates, promotions, or service-related messages related to Sparq Lighting products
No Mobile Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Data Security
We implement appropriate measures to safeguard your data against unauthorized access or disclosure.
Opt-Out and Consent
You can opt out of SMS communications at any time by replying “STOP.” Your opt-in data and consent will be used solely to provide the SMS services and will not be sold or shared beyond what is required to provide these services.